GoldenStar Cookie Policy

We use cookies and similar technologies on our website to make GoldenStar Casino work properly, to keep your account secure and to understand how players use our games and services. This Cookie Policy explains what cookies are, how we use them at GoldenStar Casino, and what choices you have regarding their use. By continuing to browse our website, you agree that we may place cookies on your device in accordance with this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, smartphone or tablet when you visit a website. They allow our systems to recognise your device and remember certain information about your visit, such as your preferred language, login status and the games you have played. We at GoldenStar rely on cookies to deliver a smooth, personalised and secure gaming experience whether you access our platform through a desktop browser, a mobile browser or our installable app.

Types of Cookies We Use

At Golden Star, we use several categories of cookies, each serving a different purpose. Below we outline the main types found across our website.

• Essential cookies: required for core functionality, including logging into your account, processing deposits and withdrawals, and maintaining session security while you play on GoldenStar Casino.
• Performance and analytics cookies: we use these to measure traffic, identify which pages and games are most popular, and detect technical issues across GoldenStar.
• Functionality cookies: these remember your settings, such as currency selection (EUR, USD, AUD, CAD, NOK, ZAR and others), localisation preferences, and whether you have dismissed certain notifications.
• Advertising and targeting cookies: used by us and our marketing partners to show you relevant promotions, track the effectiveness of our welcome bonus campaigns, and avoid showing you ads you have already seen.
• Third-party cookies: set by payment providers, game providers and support tools such as live chat, which help us verify transactions and provide 24/7 customer assistance.

Why We Use Cookies

Our Golden Star Casino platform relies on cookies for a number of operational and commercial reasons. We use cookies to keep you signed in securely, to remember your language and currency choices, and to ensure that bonus codes such as GS100, 75DEP or GST50 are correctly applied to your account. We also use cookies to prevent fraud, confirm that deposits originate from a payment account registered in your own name, and support our identity verification processes, including additional checks required for Bitcoin deposits before funds and bets are unblocked.

In addition, we at GoldenStar use cookies to measure the performance of our welcome bonus, free spins promotions, loyalty programme and VIP Club communications, so that we can refine our offers and present content that is relevant to players searching for golden star casino bonus codes, golden star casino free spins or similar promotional terms. Analytics cookies also help us understand how visitors interact with our slots, table games, live casino section, jackpots and sportsbook, allowing our team to continuously improve the GoldenStar Casino experience.

Cookies and Third-Party Providers

Because our casino works with numerous game studios and live dealer providers, including Evolution, Ezugi, Pragmatic Play, NetEnt, Playtech and many others, some cookies on our website are placed by these third parties to ensure games load correctly and function smoothly across devices. Our payment partners, such as Visa, Mastercard, Skrill, Neteller, Interac, CoinsPaid and bank transfer processors, may also set their own cookies when you make a deposit or request a withdrawal. We do not control these third-party cookies directly, but we require our partners to handle data responsibly and in line with applicable regulations.

Social media and communication tools linked from our site, including X, Instagram, Telegram, WhatsApp and Facebook, may also use cookies if you interact with embedded content or share links from GoldenStar Casino. We encourage you to review the cookie policies of these third-party services separately, as we are not responsible for their practices.

How Long Cookies Remain Active

Some cookies used by GoldenStar Casino are session cookies, which are automatically deleted once you close your browser. Others are persistent cookies that remain on your device for a set period, ranging from a few days to several months, so that we can remember your preferences on your next visit. Cookies related to security, fraud prevention and KYC verification may be retained longer, consistent with our obligations under our licence from the Tobique Gaming Commission.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to view, delete or block cookies through their settings menu. We recommend that you check your browser's help section for detailed instructions, as the process varies between Chrome, Safari, Firefox, Edge and mobile browsers used to access our installable app.

• You can set your browser to notify you whenever a cookie is being sent.
• You can choose to block all cookies, though this may prevent certain features of GoldenStar Casino, such as staying logged in or applying bonus codes, from working correctly.
• You can delete existing cookies at any time through your browser's privacy settings.
• You can use private or incognito browsing modes, which limit the storage of persistent cookies after your session ends.

Please note that disabling essential cookies may affect your ability to deposit, withdraw, or access certain account features at Golden Star Casino, since these cookies support core security and verification functions required under our licensing obligations.

Cookies, Bonuses and Personalisation

Our Golden Star welcome package, including the 100% up to 1,000 EUR plus 300 free spins offer, as well as reload bonuses, the daily cashback programme and loyalty points, may rely on cookies to track eligibility, bonus activation and wagering progress tied to your account. We use this data only for the purpose of administering promotions fairly and preventing abuse, such as multiple accounts from the same household, device or payment method claiming the same offer. If you are located in Sweden, please note that cookies related to bonuses, VIP rewards and comp-point exchanges will not trigger any promotional activity, as these programmes are excluded for players in that market.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or the way we operate GoldenStar Casino. When we make material changes, we will update this page and, where appropriate, notify you through our website or via your registered e-mail address. We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about how we use cookies, or about this Cookie Policy more generally, our support team is available 24/7/365 via live chat or e-mail at [email protected]. You can also reach us through our official social channels, including X, Instagram, Telegram, WhatsApp and Facebook, listed on our website.