GoldenStar Casino About Us

Who We Are

At GoldenStar, we have been delivering an exciting online gaming experience since 2012, growing from a small gaming site into a full-scale entertainment destination trusted by players around the world. We built this platform with one goal in mind: to give you a safe, fair and thrilling place to play, whether you're spinning the reels on a classic slot, chasing a progressive jackpot, or sitting down at a live dealer table.

Here at GoldenStar, we operate under a license issued by the Tobique Gaming Commission (e-gaming licence No. 0000002), and we hold accreditations including Provably Fair, GamCare, AskGamblers Certificate of Trust and Gambling Therapy. These aren't just badges to us - they represent the standards we hold ourselves to every single day. Our operator, Novatrix SRL, is registered in Costa Rica, and we work with licensed payment partners, including Vixatrix Limited and Tronabriz Limited, to keep your transactions secure and transparent.

Our Story

Our Golden Star platform brings together more than a decade of experience in online entertainment. We've grown our library to over 2,500 games, including more than 1,000 slots, and we continue to add new titles, features and promotions to keep things fresh. We at GoldenStar welcome players from Canada, Australia, New Zealand, Germany, Italy, Switzerland, Mexico, Mozambique, South Africa and the Arabic-speaking world, and we localize our site into English, German, Italian, French, Spanish, Portuguese and Arabic so that you always feel at home.

Join us at Golden Star today and you'll discover a brand built around choice, speed and reliability. Whether you prefer playing from your desktop, your mobile browser, or our installable app, we've made sure the experience is smooth, responsive and enjoyable from the moment you log in.

Our Gaming Library

Our GoldenStar library includes slots, table games, live casino, jackpots, lottery, tournaments, a wheel of fortune, sports betting and a referral program - there's something here for every kind of player. We partner with more than a hundred studios, including NetEnt, Pragmatic Play, Play'n GO, Hacksaw Gaming, Nolimit City, Evolution, Ezugi, BGaming, Big Time Gaming and many more, giving you access to a truly diverse catalogue of slots, blackjack, roulette, baccarat, poker, craps, video poker, scratch cards and live game shows.

CategoryWhat We Offer
SlotsOver 1,000 titles from leading studios
Live CasinoBlackjack, roulette, baccarat, poker, Hi-Lo, game shows
JackpotsGrand Trophy, Prime Network, Middle and Mini network jackpots
Table GamesBlackjack, craps, roulette, video poker
ExtrasLottery, tournaments, wheel of fortune, sportsbook

At Golden Star, we offer a generous welcome bonus to every new player, structured across three deposits with a headline package of 100% up to 1,000 EUR plus 300 free spins. Beyond the welcome offer, we run a High Roller Bonus, Friday Reload, Wednesday free spins, a Monday deposit boost and daily cashback of up to 20% - because we believe ongoing play should always be rewarded. For a full breakdown of these offers, check out our GoldenStar bonus page.

Banking With Us

We've made deposits and withdrawals as convenient as possible. We at GoldenStar guarantee fast and secure withdrawals through Visa, Mastercard, Skrill, Neteller, Paysafecard, bank transfer, Interac, CoinsPaid, iWallet and a wide range of cryptocurrencies including Bitcoin, Ethereum, Litecoin, USDT and more. Crypto and e-wallet payouts are near-instant, card withdrawals typically complete within 5 days, and bank transfers arrive in around 7 days.

  • Minimum deposit: 20 EUR/USD or equivalent
  • Minimum withdrawal: 30 EUR/USD or equivalent
  • Withdrawal requests processed within 72 hours of approval
  • Crypto transactions use the real-time Coinbase Converter rate

Choose Golden Star Casino - we're here for you at every step of your payment journey, from your first deposit to your biggest cashout. Keep in mind that deposits must come from an account registered in your own name, and identity verification may be required before any withdrawal is released.

Rewards, Loyalty and VIP

Our GoldenStar team provides a sixteen-level Complimentary Points programme, rewarding every bit of real-money play with points that convert into bonus cash at increasingly better rates as you climb from Bronze to Gold and, ultimately, to our invitation-only ABSOLUTE tier. For our most dedicated players, our VIP Club offers a dedicated manager, priority payouts, concierge support and tailored bonus offers.

Getting Started Is Simple

  1. Visit our website and click "Sign Up"
  2. Fill in your personal details and choose your currency
  3. Verify your email address
  4. Make your first deposit using code GS100
  5. Complete identity verification when prompted

If you haven't joined us yet, the GoldenStar login process takes just a few minutes to complete.

Responsible Gaming

At Golden Star, responsible gaming is a priority for us. We are proud members of GamCare and Gambling Therapy, and we encourage every player to set limits, take breaks, and play within their means. Our platform does not accept players under 18, and we actively restrict access from jurisdictions where online gambling is not permitted. We also prohibit the use of VPNs to bypass geographic restrictions, as this compromises both compliance and player protection.

Customer Support

We at GoldenStar are proud of how quickly and personally we respond to every question. Our support team is available around the clock, every day of the year, in both English and Russian.

  • Live Chat: 24/7/365
  • Email: [email protected]
  • Social Channels: X, Instagram, Telegram, WhatsApp, Facebook

Whatever you need - help with a deposit, a question about wagering requirements, or guidance on verifying your account - our team is ready to assist you directly through live chat or email.

We built Golden Star to be more than just a casino - it's a place where generous rewards, genuine support and a huge game selection come together. Join us at GoldenStar and experience it for yourself.

FAQ

Is GoldenStar licensed and safe to play at?

Yes. We operate under a license from the Tobique Gaming Commission and hold accreditations from GamCare, Gambling Therapy and AskGamblers, reflecting our commitment to fairness and player protection.

What currencies can I use at Golden Star?

We support a wide range of fiat currencies including EUR, USD, AUD, CAD, NOK, NZD and ZAR, along with popular cryptocurrencies such as Bitcoin, Ethereum, Litecoin and USDT.

How long do withdrawals take?

We process all withdrawal requests within 72 hours of approval. Crypto and e-wallet payouts are near-immediate, card withdrawals take up to 5 days, and bank transfers take about 7 days.

Do you offer a welcome bonus?

Yes, we offer a three-part welcome package worth up to 1,000 EUR plus 300 free spins across your first three deposits, along with ongoing weekly promotions and daily cashback.

Can players from Sweden access bonuses?

No. While we welcome Swedish players to our platform, Sweden is excluded from all bonuses, promotions, our loyalty programme and comp-point exchanges.